Grand County Internet Services

Terms and Conditions

Grand County Internet Services (GCIS) may only be used for lawful purposes. Transmission of any material in violation of any US or state regulation is prohibited. This includes but is not limited to: copyrighted material, threatening or obscene material, or material protected by trade secret. You agree to indemnify and hold harmless GCIS from any claims resulting from your use of the service which damages you or another party.

Use of any information obtained via GCIS is at your own risk. GCIS specifically denies any responsibility for the accuracy or quality of information obtained through its network. GCIS exercises no control whatsoever over the content of the information residing on or passing through it.

GCIS makes no warranties of any kind, whether expressed or implied, for the service it is providing. GCIS also disclaims any warranty of merchantability or fitness for any particular purpose. GCIS will not be responsible for any damages you suffer. This includes loss of data resulting from delays, non-deliveries, mis-deliveries, or service interruptions caused by it's own negligence or your errors or omissions. GCIS will attempt to provide information about outages and other information we feel that is of interest to our subscribers at the following Web Page: http://status.rkymtnhi.com/ We will also send out emails to your account warning and describing outages.

Use of other organizations networks or computing resources must comply with the rules appropriate for that network. GCIS services may not be used for unsolicited bulk email services , mail relaying, or "spamming".

GCIS or other relevant authorities may determine inappropriate usage of this account and the privilege may be revoked at GCIS's discretion. Should this occur, you will be informed in writing.

GCIS may occasionally require new registration and account information from you to continue the service. You will notify GCIS of any changes in your account information. You will also notify GCIS if there is a disruption in service over 3 weeks in duration, due to vacation, broken equipment, extended part time residence elsewhere, etc.. Upon notification, we will adjust billing appropriately.

You agree to the rates and billing procedures as set forth in the current version of Grand County Internet Services rate schedule. GCIS reserves the right to change the rates and otherwise modify this agreement upon 30 days notice to you. This notice may be via email or posted to our web site. Use of GCIS after the effective date constitutes acceptance of the new terms and conditions. Payments must be received prior to usage in any period. Past due accounts may be disabled until receipt of payment. Late charges may be billed and restart fees for accounts disabled due to late payment. You must notify us to cancel your account prior to any accounting month or may you may incur additional charges on your account.

1. The wireless equipment(antenna, cable and Radio) and furnished firewall router belongs to GCIS and must be removed by certified GCIS installer. Customer is responsible for wireless equipment and must pay replacement cost ($400) if not returned to GCIS in working order. Customer should protect GCIS equipment from power surges through customers power lines. Replacement routers will be billed at $50 and become customer equipment. If customer has own router, it may be used, if it has remote management and will be setup by our installer and configured only by GCIS personnel.

2. If the Customer is moving or terminating service they should notify us 30 days in advance so we can arrange for the removal of the equipment. If the Outside antenna has been painted, it will be considered bought and a fee of $400 must be paid. The Customer must pay $100 if GCIS equipment is un-installed within 2 year sof installion.

3. GCIS is not responsible for the functioning of the customers machine, only for the wireless equipment and router furnished by GCIS. Customer is also responsible for protecting their equipment from viruses, adware, spyware, trojan horses, etc. GCIS may provide alternate browsers, email programs, and anti-spyware and anti-adware but is not responsible for these programs or their use. Any additional support for them will be billed at $60 per hour.

4. If a wireless network is being used on premises, the network may not be an open network and must be protected by WEP or other means to keep unauthorized persons from using the high speed network. This applies whether or not GCIS equipment is used. Due to the instability of wireless software/hardware built into computers, GCIS cannot take any responsibility for the proper functioning of customer premises wireless networks or the computers hooking up to them. Any additional support for them will be billed at $60 per hour. See our wireless Fair Use Policy online.

5. If, at Installation, it is determined that Antennas cannot be grounded, the customer cannot hold GCIS liable of any damages due to lightning. It is the responsibility oft the customer to arrange for grounding of the equipment and customers takes responsibility for any damages if grounding is not finished, including damages to GCIS owned hardware.

The Terms and Conditions reflect the entire agreement of the parties and supersedes all prior oral or written agreements and understandings of the parties. These terms and conditions shall be governed and interpreted in accordance with the laws of the State of Colorado, United States of America.

These terms and conditions may change from time to time and the current conditions may be found on our services internet pages at: grandcountyinternet.com/terms.html

 

Back to GCIS rates page
updated 7/27/2001